Why is my Sony A80J error code 105?

Common causes include software issues, connectivity problems, and settings misconfigurations. Follow our guide to fix your Sony A80J.

How do I fix Sony A80J error code 105?

Start by restarting your device, checking connections, and updating firmware. Our step-by-step guide provides detailed instructions.

When should I call support for my Sony A80J?

If troubleshooting doesn't resolve the issue, or you encounter persistent errors, contact a certified Sony technician.

Sony A80J Error Code 105

If you're seeing Sony A80J error code 105 on your screen, it typically indicates a network connectivity problem preventing your BRAVIA XR A80J OLED TV from accessing streaming services, apps, or firmware updates. This error often appears when the TV fails to establish a stable internet connection or cannot reach Sony's servers. The good news is that this issue is usually fixable with some straightforward troubleshooting steps you can perform at home without needing to call a technician. Below, we'll walk you through proven solutions to get your Sony A80J back online and streaming smoothly.

What Causes Error Code 105 on the Sony A80J?

Sony A80J error code 105 generally stems from network-related problems. Common causes include weak Wi-Fi signals, router configuration conflicts, outdated TV firmware, DNS resolution failures, or temporary server outages on Sony's end. Sometimes, recent router firmware updates or changes to your home network security settings can trigger this error even if other devices connect without issues. Understanding the root cause helps you choose the most effective fix from the steps below.

Step-by-Step Troubleshooting for Sony A80J Error Code 105

Restart Your TV and Network Equipment: Power off your Sony A80J completely by unplugging it from the wall outlet. Unplug your modem and router as well. Wait at least 60 seconds, then plug in your modem first, followed by your router once the modem fully connects. Finally, plug your TV back in and power it on. This clears temporary network glitches and refreshes all connection pathways.

Verify Your Wi-Fi Signal Strength: On your Sony A80J, press the Home button, navigate to Settings > Network & Internet > Wi-Fi, and check the signal strength indicator. If it shows one or two bars, move your router closer to the TV or eliminate physical obstructions like walls or metal objects. Consider using a Wi-Fi extender or switching to a wired Ethernet connection for more stable performance.

Check Sony's Network Service Status: Visit Sony's official network status page using another device (smartphone or computer) to confirm whether Sony's servers are experiencing downtime. If services are temporarily unavailable, you'll need to wait for Sony to resolve the outage. This step saves you from unnecessary troubleshooting when the problem isn't on your end.

Update Your TV's Firmware: Outdated software can cause compatibility issues leading to error code 105. Go to Settings > System > About > System Update on your A80J. If an update is available, download and install it. Ensure your TV stays powered and connected throughout the update process, which may take 15-30 minutes depending on your connection speed.

Configure Custom DNS Settings: If Sony's servers aren't resolving properly, switch to public DNS servers. Navigate to Settings > Network & Internet > Wi-Fi > your network name > Advanced options > IP settings > Static. Change DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4 (Google DNS) or 1.1.1.1 and 1.0.0.1 (Cloudflare). Save settings and test your connection again.

Reset Network Settings and Reconnect: If previous steps haven't resolved Sony A80J error code 105, perform a network reset. Go to Settings > System > Reset options > Reset network settings. This removes all saved Wi-Fi passwords and network configurations. After the reset completes, reconnect to your Wi-Fi network by re-entering your password, then test whether apps and services load properly.

Warning: Avoid performing a full factory reset unless absolutely necessary. A factory reset erases all your installed apps, login credentials, picture settings, and personal preferences. Exhaust all network-specific troubleshooting options first, and document your current settings before proceeding with any system-wide reset.

Advanced Solutions for Persistent Error Code 105

If you've completed all six steps and still encounter Sony A80J error code 105, try connecting your TV directly to your modem via Ethernet cable to bypass potential router issues. Disable IPv6 in your router settings if enabled, as some Sony TVs have compatibility problems with certain IPv6 configurations. Additionally, check whether your router's firewall or parental controls are blocking Sony server addresses, and temporarily disable VPN services that might interfere with regional content access.

Frequently Asked Questions

Does Sony A80J error code 105 mean my TV is defective?

No, this error almost always indicates a network connectivity issue rather than a hardware defect. The TV itself is typically functioning properly. Only after exhausting all network troubleshooting and testing with multiple internet connections should you consider hardware-related causes.

Can a slow internet connection cause error code 105?

Yes, insufficient bandwidth or intermittent connection drops can trigger this error. Sony recommends minimum speeds of 3 Mbps for standard streaming and 25 Mbps for 4K content. However, even with adequate speeds, unstable connections with high packet loss can produce error code 105.

Why does error code 105 appear only with certain apps?

Some apps have stricter connectivity requirements or connect to different server regions. If the error appears selectively, that specific service may be experiencing regional outages, or your DNS settings may not resolve that app's servers properly. Try the custom DNS solution in step 5 above.

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