Sony Smart TV Support Guides

Browse all 75 troubleshooting guides for Sony Smart TV. Click any issue below for step-by-step fix instructions.

A80J — audio delay A80J — color distortion A80J — error code 105 A80J — screen mirroring not working A80J — wifi connected no internet A80K — HDMI not working A80K — can't connect Bluetooth speaker A80K — can't install apps A80K — dark screen A80K — error code 202 A80L — Netflix not working A80L — backlight not working A80L — buzzing noise A80L — error code 107 A80L — optical output not working A90J — HBO Max not working A90J — apps won't open A90J — error code 101 A90J — no sound A90J — screen goes black A95K — DNS error A95K — HDMI ARC not working A95K — YouTube not working A95K — picture too dark A95K — remote not pairing A95L — Hulu not working A95L — color issues A95L — error code 201 A95L — standby light blinking A95L — wifi not showing up X77L — Disney Plus not working X77L — error code 102 X77L — no picture X77L — power light blinking X77L — screen burn-in X80J — firmware update failed X80J — picture not full screen X80J — restarting loop X80J — stuck on update X80J — update loop X80K — Disney Plus not working X80K — error code 102 X80K — no picture X80K — power light blinking X80K — screen burn-in X85K — Prime not working X85K — apps not loading X85K — lines on screen X85K — stuck on logo screen X85K — wifi keeps disconnecting X90J — HDMI ports not working X90J — remote not working X90J — sound cutting out X90J — turns on then off X90J — voice remote not working X90K — AirPlay not working X90K — HDMI no signal X90K — red light blinking X90K — sound not synced X90K — white spots on screen X90L — app store not working X90L — error code 106 X90L — remote unresponsive X90L — screen flickering X90L — volume stuck X93L — HDMI CEC not working X93L — apps keep crashing X93L — error code 301 X93L — won't connect to wifi X93L — won't turn on X95K — Bluetooth not working X95K — black screen X95K — crackling sound X95K — network settings not saving X95K — won't update

Need Personal Help With Your Sony Device?

Our certified technicians can help with any Sony issue.

Get Free Support →